Terms & Conditions

Sama Sama Hawaiʻi — Terms & Conditions

By accessing and using Sama Sama Hawaiʻi, you agree to the following Terms & Conditions. Please read them carefully before using this website or placing an order.

1. General Information

This website is owned and operated by Sama Sama Hawaiʻi. Throughout the site, the terms “we,” “us,” and “our” refer to Sama Sama Hawaiʻi. By visiting our website, purchasing products, submitting inquiry forms, or engaging with our services, you agree to be bound by these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Services

We make every effort to accurately display and describe our products, menu items, merchandise, and services. However, we do not guarantee that all descriptions, pricing, availability, or website content will always be complete, current, or error-free.

Product availability may change at any time without notice.

We reserve the right to refuse or cancel any order if fraudulent, unauthorized, or suspicious activity is detected.

3. Pricing & Payments

All prices listed on the website are in U.S. Dollars (USD) unless otherwise stated.

Payments are securely processed through third-party payment providers. Sama Sama Hawaiʻi does not store or have access to your full payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

4. Shipping, Pickup & Fulfillment

Processing and fulfillment times may vary depending on product availability, pop-up schedules, holidays, and demand.

Sama Sama Hawaiʻi is not responsible for delays caused by shipping carriers, weather conditions, or circumstances outside of our control.

If local pickup is offered, customers are responsible for arriving during designated pickup windows.

5. Refunds & Returns

Due to the nature of food, beverages, limited merchandise, and made-to-order products, all sales may be considered final unless otherwise stated.

If there is an issue with your order, please contact us within 48 hours of receiving your item so we can review and assist appropriately.

6. Inquiry Forms & User Submissions

By submitting an inquiry form through our website, you agree that the information provided is accurate and voluntarily submitted.

Submission of an inquiry form does not guarantee booking, catering availability, collaboration approval, or service confirmation.

We reserve the right to decline inquiries at our discretion.

7. Intellectual Property

All website content including branding, logos, graphics, photography, videos, copy, designs, and creative materials are the property of Sama Sama Hawaiʻi unless otherwise stated.

No content from this website may be copied, reproduced, distributed, or used without written permission.

8. Website Use

You agree not to misuse the website or attempt to interfere with its operation, security, or functionality.

Unauthorized use of the website may result in legal action.

9. Third-Party Links

This website may contain links to third-party platforms including Instagram, payment processors, vendors, or external websites. Sama Sama Hawaiʻi is not responsible for the content, policies, or practices of third-party sites.

10. Limitation of Liability

Sama Sama Hawaiʻi shall not be held liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products, services, or inability to access the site.

Use of the website is at your own risk.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Hawaiʻi, without regard to conflict of law principles.

12. Contact Information

For questions regarding these Terms & Conditions, please contact:

Sama Sama Hawaiʻi
samasamateahawaii@gmail.com